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Clinic Supervisor - Urgent Care Avon

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital.  This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:

The Clinic Supervisor reports directly to the Manager of Clinic Operations and supports site leadership providing direction to clinical support staff’s daily responsibilities in a specific location. They ensure standard work is followed and iterated in a systematic way, clinical workflows are streamlined, providers are adequately supported, and staff are apprised of changes in a dynamic health care workplace. Additionally, they assist with patient care, maintaining patient records and completing administrative duties that help manage patient care.  This position will have direct reports and will work clinically as needed up to 50% of the time.

What you will do:
  1. Responsible for day-to-day operations in their specific location in all clinical areas which could include Urgent Care under the direction of the Manager of Clinic Operations, Urgent Care Manager and in partnership with Lead Clinical Assistants as applicable.
  2. Ensures clinical staff follows departmental policies and procedures, objectives, OSHA Rules and Regulations, HIPAA practices, and environmental and infection control standards.
  3. Works with Manager and Lead (as applicable) to coordinate daily clinical staff schedule according to business demand and available staff.
  4. Will be responsible for rotated call shifts on weekends with other Managers, Supervisors and Leads.
  5. Will work, in conjunction with Managers, on hiring, onboarding, training and coaching of clinical staff.
  6. Receives, investigates, and resolves complaints.
  7. Meets with staff regularly to review and address clinical protocols and facilitate concern/problem resolution.
  8. Facilitates daily workflow, reassigning and directing staff as needed.
  9. Conducts daily morning huddles and as needed throughout day.
  10. Maintains medical supplies by conducting inventory, ordering/receiving/distributing supplies accordingly or directing these activities.
  11. Ensures medical equipment is in good working order/condition and coordinates repair/replacement as needed.
  12. Ensures cleanliness, adequate stock of supplies and functioning equipment in examination rooms.
  13. Assists clinical staff and providers as needed.
  14. Responsible for timekeeping, goal setting and review process for direct reports.
  15. Participates in staff meetings, providing updates as applicable.
  16. Role models the principles of a Just Culture and Organizational Values.
  17. Completes other/tasks and duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
 
What you will need:
 
Experience:
  • One (1) year clinical experience required.
  • One (1) year experience in leadership preferred.
License(s):

One of the following is required:

  • Medical Assistant:
    • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
    • Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
    • National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
    • Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association
    • Medical Assistant Certification (MAC) by the American Medical Certification Association 
    • Nationally Registered Certified Medical Assistant by the National Association for Health Professionals
  • State of Colorado Licensed Practical Nurse or valid compact state license
  • State of Colorado Registered Nurse or valid compact state license
  • State of Colorado Licensed Paramedic
Certification(s):
  • Basic Life Support (BLS) required
Computer / Typing:
  • Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
 
Education:
  • N/A

 

Pay is based upon relevant education and experience per hour.

Hourly Pay:
$26.52—$37.89 USD
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