1. Develop, implement, maintain, and deliver a training program for new and existing clinical staff. This will include all workflow requirements and orientation to tools required for documentation or execution of general and specialty procedures.
2. Develop, implement, maintain, and deliver a training program for Patient Care Technicians to gain basic and advanced skills, knowledge and abilities so they may successfully transition to Clinical Assistants once required licensure is obtained.
3. Provide training and job shadowing or mentorship throughout the first 6 weeks of employment and then regularly throughout the Patient Care Tech experience.
4. Collaborates with medical providers and unit management in the assessment, planning, implementation and delivery of educational curricula.
5. Research updates to existing applications used for clinical care and any new applications introduced and develop, implement, maintain and deliver needed training to clinical staff.
6. Utilize multiple training mediums (documentation, video, in person, email, etc.) to communicate concepts to clinical staff in a way that is easily retained.
7. Provide regulatory updates and training on CLIA and OSHA to staff in compliance with current frequency guidelines while staying current on related testing procedures. Ensure compliance with OSHA training in accordance with medical practice guidelines.
8. Create and implement an in-service continuing education schedule for all clinical staff. Deliver the training and/or schedule external trainers. Document participant proficiency and attendance.
9. Role models the principles of a Just Culture and Organizational Values.
10. Perform other duties as assigned. Must be HIPAA compliant.

• Minimum of two (2) years of adult instructional experience through job or education, preferably in a health care environment.
• Working knowledge of multi-specialty office operations, workflows, and experience with utilizing an electronic health record
• Minimum of three (3) years' experience with applicable patient care and administrative duties required.
• Expert knowledge of medical terminology, medical equipment, HIPAA compliance and OSHA rules and regulations.
• Excellent writing, communication, public speaking, and customer service skills

One of the following is required:

• Medical Assistant:
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
  • National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
  • Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association
  • Medical Assistant Certification (MAC) by the American Medical Certification Association 
  • Nationally Registered Certified Medical Assistant by the National Association for Health Professionals
• State of Colorado Emergency Medical Technician license
• State of Colorado Licensed Practical Nurse or valid compact state license
• State of Colorado Certified Nurse Aide license
• State of Colorado Registered Nurse or valid compact state license required

• Basic Life Support (BLS) required

• Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

• Bachelor degree in health care field preferred