Jobs
Community Health Specialist
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
About the opportunity:
The Community Health Specialist helps patients of Vail Health and their families navigate the complex healthcare systems and connect people to available resources. The Community Health Specialist promotes wellness and improves the health of the community by providing patient navigation, health education, social support, and advocacy.
What you will do:
- Develops trusting relationships with patients by providing support and advocacy to help them achieve their health goals.
- Provides navigation services to patients in a professional, empathetic, and culturally responsive manner.
- Manages referrals and collaborates with appropriate agencies to connect individuals to needed services.
- Meets with patients in patient-centered and patient-preferred locations (e.g., hospital, facility, home, community setting). Travel throughout the community is required.
- Implements approved health and social determinants of health screenings with patients.
- Provides education to the public and community partners including outreach activities and coordinating and/or participating in community events.
- Documents patient interactions in the Electronic Medical Record.
- Follows established departmental policies and procedures.
- Availability to flex throughout the Vail Health system, within scope and training, depending on the identified needs of the system.
- Performs other duties as assigned. Must be HIPAA compliant.
- Role models the principals of a Just Culture and Organizational Values.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
- Bilingual (Spanish-speaking) required.
- Two years of experience in the healthcare field, public health setting, or customer service preferred.
- Familiarity with medical terminology preferred.
License(s):
- Valid Driver's license and ability to pass Vail Health’s Department of Motor Vehicle Report criteria required.
Certification(s):
- Basic Life Support (BLS) preferred.
- Patient Navigator Training Collaborative (PNCT) Level 1: Health Navigation Fundamentals preferred.
- Patient Navigator Training Collaborative (PNCT) Level 2: Care Coordination for Patient Navigators preferred.
Computer / Typing:
- Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:
- Bachelor’s degree in social work, human services, psychology, or related field preferred.
Benefits at Vail Health (Full and Part Time) Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance
Pay is based upon relevant education and experience per hour.
Hourly Pay:
$25.47—$35.98 USD