Jobs
Manager - Billing and Insurance
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
About the opportunity:
Oversee day-to-day operations of the Patient Financial Services teams for billing and insurance account follow-up and account reconciliation. Resolve high-level issues for systems, patients, and outstanding insurance balances. Monitors Key performance indicators as assigned
What you will do:
- Hiring, training, supervision, oversight, and management of assigned direct reports. The position is required to understand customer requirements such as strategy, targets, standards, processes, and systems to ensure efficient operations. The manager maintains an area of responsibility within the annual budget. Stays informed of regulatory and compliance guidelines.
- Provides a comprehensive training program to areas of responsibility to ensure consistent and thorough training is provided to meet Health System and regulatory requirements. Maintains documentation of training records. Comprehensive knowledge of the patient accounting systems.
- Maintain and communicate thorough knowledge of the payer contracts, providing updates as needed to ensure the billing and follow-up staff can perform their job functions.
- Plan, prioritize and delegate work tasks to ensure the proper functioning of the assigned areas within the department while determining the resources and tools necessary.
- Write, implement, and ensure adherence to policy and procedures within the department, communicating with other departments as necessary and meeting compliance guidelines
- Collaborates with the department’s Director/VP in implementation of new processes, identifying continuous process improvement opportunities.
- Provides feedback to staff on assigned KPIs and department performance. Requires staff accountability to meet their performance requirements.
- Escalates issues, keeping the director/VP aware of areas of concern and when KPI's fall short.
- Role models the principles of a Just Culture and Organizational Values.
- Perform other duties as assigned. Must be HIPAA compliant
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
- 5 years experience in healthcare billing, insurance contracts, and patient accounting systems required.
- 3 years in a management or supervisory role required.
License(s):
- N/A
Certification(s):
- N/A
Computer / Typing:
- Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:
- N/A
Benefits at Vail Health (Full and Part Time) Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance
Pay is based upon relevant education and experience per year.
Yearly Pay:
$66,768—$95,368 USD