• The Concierge Nurse is a key member of the Concierge Medicine Program at Vail Health, providing clinical support to the concierge physician and advanced practice provider (APP). This role is designed to ensure high-quality, personalized patient care, seamless operational efficiency, and optimal patient satisfaction within this high-touch, patient-centered healthcare model. The Concierge Nurse will assist with clinical duties, patient care coordination, and operational tasks, contributing to the successful development and sustainability of the program.

1. Serve as a primary point of contact for concierge patients, managing appointment scheduling, follow-up reminders, and care transitions.
2. Ensure patients receive timely communication about treatment plans, lifestyle modifications, and changes in care.
3. Coordinate referrals to specialists and follow up with patients’ post-consultation or procedure.
4. Work alongside the concierge physician and APP to conduct patient assessments, including physical exams, diagnostic procedures, and wellness checks.
5. Monitor patient conditions, track progress, and document health status in patient records.
6. Provide patient education regarding health conditions, treatment options, and wellness strategies.
7. Organize and maintain accurate patient medical records in compliance with HIPAA regulations.
8. Oversee inventory management of medical supplies and assist with ordering necessary equipment and medications.
9. Assist the concierge physician and APP with documentation, including progress notes, care plans, and follow-up documentation.
10. Monitor patient flow through the program to ensure a seamless experience for patients and providers.
11. Serve as a trusted liaison between patients and providers, ensuring a high-touch, personalized experience.
12. Role model Vail Health’s core values and principles of a Just Culture.
13. Ensure cleanliness, adequate stock of supplies, and functioning equipment in examination rooms.
14. Perform other duties as assigned to support the overall success of the Concierge Medicine Program.

• Minimum of Associate Nursing Degree for positions hired after 07/01/2018.

Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance