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Vail Health asks an important question at annual community meeting and gets some ‘phenomenal feedback’

The health care system’s annual community meeting offers an opportunity to ensure Vail Health is and stays on the right track

Various community stakeholders, elected officials, leaders and residents joined Vail Health at Hovey & Harrison in Edwards on Monday for the health care organization’s annual community feedback meeting.

The meeting provided Vail Health patients and partners — including those from nonprofit, for-profit and governmental sectors — an opportunity to tell the organization what it’s doing well and what it could improve upon.

“As your community hospital and health system, we have a strong desire to hear if we’re meeting the needs of the community. Not only do we have a strong desire, it’s actually an obligation of ours,” said Amy Lavigne, senior director of quality and patient experience at Vail Health. “We do this in many ways … and that’s what today is all about, for us to sit back and really listen.”

In addition to being required by The Colorado Department of Health Care Policy and Financing, the annual meeting is hosted to include the community in discussions for various Vail Health initiatives and regulatory requirements. This includes Vail Health’s Community Health Needs Assessment, progress within Colorado’s Hospital Transformation Program, community benefit activities and health equity efforts.

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